If you have any additional questions and would like personal help, please reach out. We always reply within a day.CONTACT
We guarantee every product we make. If you are not completely satisfied with your purchase for any reason, write to us and we will provide you with the necessary return shipping information. You have 14 days from the receipt of your order to return any products. You must retain the receipt of the return shipment until the product is received and refunded by Framesandgear. Any faulty item can be returned. Any non-faulty items that are not in a condition suitable for resale (i.e. scratched, bent, or damaged), will not be refunded and be sent back to you. If the item has been used, a specific assessment will be made as to whether the item can be sold to another customer. Notice: Customers returning goods from outside of the EU, will be deducted 22 EUR (160 DKK) from the return amount, due to import handling fees at Danish Customs when accepting returns from outside the EU. See PostNords fees description at: https://kundeservice.postnord.dk/s/article/Hvad-er-moms-told-og-gebyr-en-PrivateExternal?language=da
AGREEMENT TO TERMS
INTELLECTUAL PROPERTY RIGHTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
PURCHASES AND PAYMENT
We accept the following forms of payment: PayPal, bank transfer & Credit card. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time. All payments shall be in Euro. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
THIRD-PARTY WEBSITES AND CONTENT
We might allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.
MODIFICATIONS AND INTERRUPTIONS
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: Framesandgear ApS Rugvænget 22, 2630 Taastrup, Denmark +4520646973 firstname.lastname@example.org